The problem
Every client trip meant opening 25 tour-operator sites by hand and comparing packages one by one: slow, inconsistent, and impossible to scale in peak season.
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Case study · Travel
A two-hour search, rebuilt into five minutes.
A travel agency was checking 25 tour operators by hand for every client trip, 1.5 to 2 hours each. We rebuilt that into one search of about five minutes, with a tailored client proposal on a single click.
- Client
- Regional travel agency (anonymized)
- Scope
- ~25 tour operators
- Status
- Live in production
Maui Tours internal
live
Maui · KauaiSep 5 → 152 adultsChicago (ORD)Exact dates
Searching 25 operators 23 / 25
Coastline Summit Pacifica Horizon Meridian Blue Lagoon Skyway Cabana Vista
Wailea Beach
Best priceMaui · Coastline · Sep 5–15 · flight + transfer
$3,420
Kā'anapali Shores
Maui · Pacifica · Sep 5–15 · flight
$3,680
Poipu Sands
Kauai · Horizon · Sep 6–16 · flight
$3,940
1 selected
Generate proposal
Representative of the live platform: a search across operators, ranked and ready to send.
What happened
From a week of open tabs to one search.
What we built
One search across all 25 operators at once, ranked results staff can scan in seconds, and a tailored client proposal generated on a single click, inside the tools the agency already used.
The outcome
What took 1.5 to 2 hours per enquiry now takes about five minutes. Run many times a week, that's hours back every week. The team spends its time advising clients, not re-keying the same search 25 times.
The result
Five minutes, then back to the client.
- 2 hrs → 5 min
- Per search · hours back every week
- 25 → 1
- Operators collapsed into one search
- 1 click
- From shortlist to tailored proposal
The repeatable pattern
It isn’t about travel.
Any team that searches many places, chooses, and responds can run on the same shape: Find · Decide · Act.
01 Find
Scan every source at once
02 Decide
Surface the best options
03 Act
Generate the response
Running live
Same shape, any vertical
Search, decide, respond, end to end
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